PLEA gratefully acknowledges our primary core funder the Law Foundation of Saskatchewan for their continuing and generous support of our organization.
Purchases do not always live up to our expectations. The item may not be what you were led to believe it was based on the description. It may be defective or break down after only a few uses. In Saskatchewan, the law sets out basic warranties to protect consumers. Manufacturers or sellers may also provide further warranties as part of the deal. As a consumer, understanding the law around warranties can help you know what to do when a purchase goes wrong.
When you purchase consumer goods in Saskatchewan, you are protected by some basic warranties. For example, goods must be reasonably durable. Manufacturers and sellers cannot exclude any of these warranties.
Manufacturers and sellers often make statements about their products to encourage you to buy them. Sometimes, these statements are considered an express warranty about the product. If a seller or manufacturer gives you an express warranty about a product, it must live up to the statement. However, to qualify as an express warranty, the statement must be something that would convince a reasonable person to buy the product.
We are all familiar with those warranty cards that come inside the box of many products you purchase. You may want to know if these are worth the paper they are written on and about other legal rules around these written warranties.
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