PLEA gratefully acknowledges our primary core funder the Law Foundation of Saskatchewan for their continuing and generous support of our organization.
Purchasing goods and services is part of people's daily life. Knowing your rights as a consumer can prevent things from going wrong in the first place. If things do go wrong, it is important to know your next steps.
The best time to prevent problems is before they happen. Knowing your rights and options as a consumer can prevent costly mistakes.
Most of us enter into many contracts for purchase every day. This happens when we park in a paid parking lot, buy a cup of coffee or fill up our car. We might also enter into more formal contracts, for example an agreement to renovate a house. It is important for consumers to understand how these contracts are made and when and if they can be changed.
In Saskatchewan consumer purchases come with some basic warranties that are set out in the law. These apply regardless of whether the manufacturer or seller also provides a warranty. Additional warranties and verbal or oral promises made at the time of purchase can provide extra protection for consumers.
Purchasing a vehicle is a big decision. Knowing your legal rights and obligations can help you make a good decision.
Products and services do not always live up to our expectations. Sometimes, consumers have a clear legal remedy. Other times, they may be relying on the business's good will. In any case, knowing your rights and some tips for effective complaining can help you resolve problems.
PLEA offers free online training on preventing and addressing workplace harassment.